Terms & Conditions

1. Acceptance of Terms

By accessing or using the Threads & Buttons website and services (collectively, "Services"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our Services.

2. Use of Services

You agree to use our Services only for lawful purposes and in a manner consistent with all applicable local, state, national, and international laws. You must not:

• Use the Services in any way that violates any applicable law or regulation.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of our Services or systems.
• Engage in any conduct that restricts others' use or enjoyment of the Services.
• Use the Services to impersonate another person or entity.

3. Account Registration

To access certain features, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Providing accurate, current, and complete information during registration.
• Notifying us immediately of any unauthorised use of your account.

4. Products and Orders

All products are subject to availability. We reserve the right to limit quantities or refuse an order. When you place an order:

• You are making an offer to purchase at the stated price.
• We will confirm acceptance of your order via email.
• Prices are subject to change without notice prior to order acceptance.
• We may cancel orders due to pricing errors or stock unavailability.

5. Payments

All payments must be completed before an order is processed. By submitting payment information, you represent that you are authorised to use the payment method provided. We use secure third-party payment processors and do not store full payment card details.

6. Delivery

Delivery times and charges vary by location and are shown at checkout. Estimated delivery windows are not guaranteed. We are not liable for delays caused by circumstances beyond our control, including courier delays, customs holds, or force majeure events.

7. Returns and Refunds

You may request a return within 14 days of delivery, provided items are unworn, unwashed, and in their original packaging. Custom or bespoke orders are non-refundable unless faulty. Refunds are processed within 7–10 business days of receiving the returned item.

8. Intellectual Property

All content on this site — including text, images, graphics, logos, and software — is the property of Threads & Buttons or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. StyleMeUp Service

Our StyleMeUp service provides personalised fashion recommendations. Recommendations are advisory only and we make no guarantee that suggested styles will be available or suitable. By submitting a request, you consent to our team reviewing your submission and contacting you via the email provided.

10. Limitation of Liability

To the fullest extent permitted by law, Threads & Buttons shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of the Nigerian courts.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the Services following any changes constitutes your acceptance of the revised terms.

13. Contact Us

If you have questions about these Terms, please contact us: